Rochester Exterminating is Quality Pro Certified
The mark of excellence in professional pest management
We're not only tough on pests. We're also tough on ourselves.
It would be better for home and business owners if all pest management companies went to the trouble and training to become excellent. Unfortunately, they just don’t. But we do. In fact, we’re the first pest management company in Western New York to earn the Quality Pro certification. And that’s your assurance of the finest possible service from Rochester Exterminating.
Every member of a Quality Pro company adheres to superior standards in conducting business in a noticeably professional manner. Quality Pro companies meet qualifications built around four key principles:
- Business Operations
- Consumer Relations
- Environmental Stewardship
- Technician Training.
As a Quality Pro certified company Rochester Exterminating:
- Practices environmentally responsible Integrated Pest Management to protect you and our environment.
- Exceeds Quality Pro safety requirements for both our staff and customers through our additional membership in the National Safety Council.
- Exceeds Quality Pro standards for offering clear, easy to understand service agreements and warranties through our exclusive “Satisfied or your money back” guarantee.
- Surpasses Quality Pro customer communication standards by delivering prompt, professional, courteous response to every request, every time.
- Exceeds Quality Pro standards for liability and vehicle insurances, business licenses and professional certifications to assure that you and your property are protected.
- Assures Quality Pro credentialed sales and service personnel through Quality Pro competency testing, state level certification exams, and over 75 hours per year of continuing education.
- Ensures safe, reliable and professional people by checking driving records, employment history, criminal background records as well as conducting drug screens and behavioral profiles.
- In addition to Quality Pro personal identification standards for both company uniforms and clearly marked service vehicles, our personnel carry photo identification to help meet your security needs.
